Important! Please Submit 1 Service Request Form Per Device!

Sender Contact Information

Contact First Name *

Contact Last Name *

Company Name *

Address *

City *

State *

Postal code *

Phone *

Email (Please use the same email we contacted you through) *

Purchase Order Number (PO #)

Instrument Information and Calibration Materials

Please list your calibration instructions below. If sending multiple instrument(s), please complete a separate service request for each instrument by refreshing the page once you have submitted this form.

Instrument Family *

Please Specify Model Number On Device *

Serial # Of Device: Please be exact with format as your documents/device *

Please confirm that you used the correct formatting in regard to your serial number above, using capital letters, a hyphen in-between, & no spaces (123-AB) *

I confirm that I used the correct formatting

Service or Special Calibration (If Needed)

UPS Return Shipping Information

Shipping Method For Return Shipping:

Level Of Service Needed: *

Ground

Next Day Air

2nd Day Air

Please Check One (Only select I will "provide a shipping label" if you are using FedEx): *

Charges Prepaid and Added to Invoice

Collect on my Account

I will provide a shipping label

If You Selected "Collect On My Account," What Is Your Account #? (UPS Only*)

Return Shipping Address:

Contact Name (If Different*)

Company (If Different*)

Shipping Street Address

City, State, Zip

Phone # (If Different*)

Email Address (If Different*)

Purchase Order Number

Please Select Your Preferred Method of Payment:

Invoiced with Net-30 terms: upon approval from Tensitron

Payment in Advance by Credit Card: 3.5% fee, processed through Square.

Payment in advance by ACH or check. (Canadian checks carry a $20 fee)

Payment in advance by wire transfer: $65 fee, required for most international orders

Additional Services

Check Below For Additional Documents & Services

Before-and-After (“As Found / As Left”) Data must be requested BEFORE instrument is estimated ($60 per material)

Expedited Service (50% surcharge): Guaranteed turnaround time of one week.

Certificate of Conformance ($20 per instrument)

Commercial Invoice ($20)

Special Request

If You Selected Special Request, Please Provide More Information

Additional Instructions:

Please confirm that you only filled out a service request for a singular device and used the correct formatting for your serial number (Capital letters, hyphen, and no spaces; ie. (123-AB) *

I Confirm

If you have any questions or need urgent assistance, please call (303) 702-1980